FEEL GOOD GUARANTEE
At Little Farm of Calm, we want every guest to leave feeling lighter than when they arrived. We are so confident in our space, our teachers, and our nourishing food that we back every retreat with our Feel Good Guarantee.
-
Real-Time Resolution
If any aspect of your stay isn't meeting expectations — from your room to the retreat schedule — please tell us immediately during the retreat. This gives us the opportunity to fix the issue, move your room, or adjust your experience in the moment.
-
The Farm Reality Acknowledgement
Little Farm of Calm is a farm and wildlife shelter — not a luxury spa and resort. Wildlife (including kangaroos), dust during dry seasons, mud when it rains, and communal living courtesies (such as popping your plates in the dishwasher or wiping down the red light bed after use) are a low-effort part of the experience that helps us keep the high value in what we offer — and are not grounds for a refund.
-
Your Retreat, Your Way
Think of the program as a tasting menu — not everything will be your cup of tea, and that's fine. Skip it, sit it out, do your own thing. No guilt, no judgement. Opting out of activities is not grounds for a refund.
-
Safety First
If you have any concerns about hygiene or our wellness facilities, please let us know straight away so our team can walk you through how everything is cared for and address it on the spot.
-
Active Participation
The guarantee applies to guests who have engaged with the retreat program. It doesn't extend to choosing to leave early, or to situations arising from outside the retreat itself.
-
Raise It Before You Leave
This guarantee applies to concerns raised with our team during your stay. Once you've completed your retreat and left the property without raising a concern, the guarantee no longer applies.
The spirit of this guarantee is simple: we want to know if something isn't right so we can fix it while you're still here. We'd rather resolve it on the spot than have you leave unhappy. Just talk to us.
